Free EU Delivery.
All Buccarello Jewellery, products are handmade and it can take up to 2 weeks to ship your made-to-order items.
DELIVERY TO SWITZERLAND AND NORWAY
For our friends in Switzerland and Norway additional customs charges and national VAT will be charged directly by the local tax authorities and needs to be paid separately by the customer. Should you have further questions regarding additional charges please contact your local tax office.
DELIVERY TO UK
For our friends in the United Kingdom additional customs charges and national VAT will be charged directly by the local tax authorities and needs to be paid separately by the customer. Should you have further questions regarding additional charges please contact your local tax office.
According to UK laws, any order above 135£ is subject to import duties which are payable by the customers to enter your country.
DELIVERY OUTSIDE EU
We are happy to ship globally for an additional shipping fee.
If your country is not listed in our shipping destinations at the checkout, please provide your full address (firstname.lastname@example.org) so we can calculate the exact shipping time and cost.
Made-to-order items cannot be returned.
The customer is responsible for the costs of Return.
According to the EU Directive on Consumer Rights Designers on somefancyname.com provide 14-day cancellation policy, which means that the customers from 28 EU member countries, plus Iceland, Norway and Liechtenstein, have 14 days after receiving your item to request a return.
To start a return, you can contact us at email@example.com with the subject "Return + Order number". If the return conditions are met, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
The customers are responsible for the items until the Brand gets the products. We recommend the Customer to use a courier that offers track and trace and insurance for the product.
You can also cancel your purchase by refusing to receive the shipment. In this case, somefancyname.com will deduct the cost for the return shipping from the return amount since the shipping company imposes a cost of Return Shipping on Seller.