It is a made-to-order item. Please, allow up to 4 weeks to manufacture
and ship your unique product.
We offer a free EU shipping. For countries outside of EU, the shipping cost will be calculated at the Checkout.
The goods leave our warehouse in perfect condition and are protected against transport damage. The goods are insured against shipping damage and the condition is documented before shipment. Therefore, please check the shipping box for damage before opening it and take a photo of any damage to the packaging. In the unlikely event that the product is damaged in addition to the packaging, this must be communicated immediately to our e-mail at info@somefancyname.com.
Returns
Made-to-order items cannot be returned.
According to the EU Directive on Consumer Rights Designers on somefancyname.com provide 14-day cancellation policy, which means that the customers from 28 EU member countries, plus Iceland, Norway and Liechtenstein, have 14 days after receiving your item to request a return.
To start a return, you can contact us at info@somefancyname.com within 7 days. If the return conditions are met, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
The customers are responsible for the items until the Designer gets the products. We recommend the Customer to use a courier that offers track and trace and insurance for the product. You can also cancel your purchase by refusing to receive the shipment. In this case, somefancyname.com will deduct the cost for the return shipping from the return amount since the shipping company imposes a cost of Return Shipping on Seller.
The customer is responsible for the costs of Return.
